Here at the Hotel INDIGO Berlin-Alexanderplatz it is of very high priority that our guests feel special and comfortable and that their stay is memorable. Our team is at your service 24 hours.


Check-in: 03:00 pm

If you arrive prior 03:00 pm we are happy to store your luggage until your room is ready.

A credit card is required for check in. We will reserve an amount of EUR 50 per stay day on your credit card so you can sign your bar- or restaurant bill to your room and use all in-house offerings like minibar and room service. The amount will be released automatically on your check out. Please note it might take some days until your credit card provider releases the reserved amount.


Check-out: 12:00 pm

Please contact the front office staff if you need a late check out.


Your luggage can be stored safely in our luggage storeroom.


Our rich and healthy breakfast buffet is available from MO-FR 6:30 am to 10:30 am and SA-SU 7:00am to 11:00 am. Breakfast includes a large choice of fresh cold and hot dishes and espresso / latte macchiate / cappuccino as much as you want. During summer you can enjoy breakfast on our courtyard terrace.

Dry Cleaning:

For a fee you can make use of our dry-cleaning and laundry service.

Business Center:

In our business center you can use our fax- and copy service for a fee. We are happy to help you on any query.


Guests can use the free WIFI in the rooms and all public areas of the hotel.  In the lobby you will find an Apple iMac computer with printer for your convenience. Our staff will be delighted to assist you.


Please feel free to use our fitness room with modern Technogym machines to keep you in shape. Open 24/7 and free of charge for hotel guests.

Credit Cards:

We accept payments with American Express, Diners Club, EC, Master Card and Visa Card.


We are a non-smoking hotel.


Pets (until 35cm) are allowed for a fee of EUR 20,00.


There is no own car park, but we recommand the public car park QParc, 250m away from the hotel for a 24 hours rental fee of EUR 24,00.

Public Transportation:

The Hotel INDIGO Berlin – Alexanderplatz is located next to the Alexanderplatz with the S- and U-Bahn station. Tickets are available in every station or in the hotel.


If you need a ticket for a sightseeing tour or a musical, call us at +49 (0) 30 50 50 86-0.

Accessible Rooms:

We have 2 accessible rooms available. For more information call us at +49 (0) 30 50 50 86-0.

Room Service:

Fancy a culinary delight but do not want to leave the room? Our room service is 24 hours available to treat you with delicious drinks and dishes


All rooms are equipped with a safe.


You will find the hairdryer in the drawer under the closet.